Contact
Contact
Write to [email protected] and one of our five reviewers will answer, normally within two working days and in English.
Three kinds of message reach us most often. The first is a correction: a bonus that no longer matches our table, a wagering multiplier that moved, a withdrawal that took longer than the window we published. The second is a suggestion that a casino belongs on the ranking. The third is a question about how we scored one brand against another.
Corrections are the most useful. Name the casino, give the date, and attach a screenshot of the cashier or the terms page if you have one. That is usually enough for us to re-check the figure the same week.
We are reviewers, not a regulator. We cannot recover a balance, reopen a closed account or give legal advice.